Privacy Policy
Effective Date: April 27, 2003
This Privacy Policy explains how Dot Coms Market, available at DotComsMarket.com, collects, uses, stores, shares, and protects information when you access or use our website, marketplace, account features, domain listing tools, offer systems, support channels, and related services.
Dot Coms Market operates as a subsidiary, affiliated marketplace, and digital asset platform of Dot Coms, Inc.. References to “Dot Coms Market,” “DotComsMarket.com,” “we,” “us,” or “our” may refer to Dot Coms Market, Dot Coms, Inc., its subsidiaries, affiliates, owners, officers, employees, contractors, representatives, service providers, or authorized agents, as applicable.
By using DotComsMarket.com, creating an account, listing a domain, submitting an offer, contacting a seller, participating in a transaction, or communicating with us, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information you provide directly to us, information generated through your use of the platform, and information received from third-party services used to support marketplace operations.
This may include:
- Account registration information, including name, username, email address, phone number, and password-related account credentials;
- Profile information, including business name, contact details, address, and account preferences;
- Domain listing information, including domain names, descriptions, prices, categories, ownership details, registrar information, transfer details, and related seller-provided content;
- Transaction information, including offers, bids, accepted prices, purchase history, sale history, deposits, withdrawals, payment status, escrow status, and transaction communications;
- Identity or ownership verification information when needed to review a domain listing, account, transaction, payment, transfer, fraud concern, or dispute;
- Support and communication records, including messages submitted through contact forms, support tickets, emails, buyer-seller inquiries, and marketplace communications;
- Technical information, including IP address, browser type, device information, operating system, referral source, pages viewed, session activity, login activity, cookies, and security logs;
- Marketing and preference information, including communication preferences, newsletter subscriptions, platform notifications, and engagement with marketplace content.
2. Information Collected Through Marketplace Activity
Dot Coms Market is a domain and digital asset marketplace. Because of this, certain information may be collected and processed as part of normal marketplace activity. This may include domain ownership representations, seller details, buyer inquiries, offer amounts, transaction negotiations, payment status, escrow coordination, and domain transfer information.
Users should not submit information they are not authorized to provide. Sellers are responsible for ensuring that domain listing information is accurate and that they have the authority to list and sell the domain. Buyers are responsible for ensuring that information submitted in connection with an offer or purchase is accurate and authorized.
3. How We Use Information
We may use collected information to operate, maintain, secure, improve, and support Dot Coms Market and related Dot Coms, Inc. services.
We may use information to:
- Create, verify, and manage user accounts;
- Publish, review, approve, reject, edit, suspend, or remove domain listings;
- Facilitate buyer and seller communication;
- Process offers, bids, purchases, sales, deposits, withdrawals, and marketplace transactions;
- Coordinate approved transaction processes, including Escrow.com transactions where applicable;
- Support domain transfer coordination and transaction documentation;
- Provide customer support and respond to inquiries;
- Send account notifications, verification messages, transaction updates, support replies, and security alerts;
- Detect, prevent, investigate, and respond to fraud, abuse, suspicious activity, unauthorized access, payment misuse, trademark concerns, legal disputes, or platform misuse;
- Improve website functionality, marketplace performance, content, security, and user experience;
- Comply with legal, regulatory, contractual, escrow, payment, registrar, or security obligations;
- Protect the rights, property, safety, and legitimate interests of Dot Coms Market, Dot Coms, Inc., users, buyers, sellers, and third-party service providers.
4. Use of Escrow.com and Third-Party Transaction Services
Dot Coms Market may use Escrow.com or another approved secure transaction method to support domain purchases and sales. Escrow.com is a third-party service and is not owned or controlled by Dot Coms Market or Dot Coms, Inc.
When a transaction is processed through Escrow.com, users may be required to provide information directly to Escrow.com, including identity verification information, payment information, transaction information, banking information, or other details required by Escrow.com. Information submitted to Escrow.com is governed by Escrow.com’s own privacy policy, terms, compliance requirements, verification procedures, and transaction rules.
Dot Coms Market may share transaction-related information with Escrow.com or another approved transaction provider when necessary to initiate, coordinate, verify, support, document, or complete a transaction.
5. Payment Information
Dot Coms Market does not intend to store full credit card numbers, complete banking credentials, or full payment instrument details unless expressly required and lawfully handled through an approved payment or transaction process. Payment information may be handled by third-party payment processors, escrow providers, financial institutions, or approved transaction services.
Users are responsible for reviewing the privacy practices and terms of any third-party payment, escrow, or financial service used in connection with a transaction.
6. Cookies and Tracking Technologies
Dot Coms Market may use cookies, session tools, analytics technologies, security tools, and similar technologies to operate the website, remember user preferences, keep users logged in, protect accounts, understand traffic patterns, improve platform performance, and support marketplace functionality.
Cookies may be used for authentication, account security, session management, analytics, fraud prevention, feature performance, and user experience. Users may control some cookie settings through their browser, but disabling cookies may affect account access, login functionality, marketplace features, or website performance.
7. Log Data and Security Monitoring
When you use Dot Coms Market, our systems may automatically collect technical and security-related information. This may include IP address, browser type, device type, operating system, date and time of access, pages visited, referral URLs, login attempts, error logs, transaction activity, and actions taken within the platform.
This information may be used to maintain website performance, troubleshoot technical issues, protect the platform, investigate suspicious activity, prevent fraud, enforce policies, and comply with legal or security obligations.
8. How We Share Information
We do not sell personal information as a business model. However, we may share information when necessary to operate the marketplace, support transactions, protect users, comply with legal obligations, or work with service providers.
Information may be shared with:
- Dot Coms, Inc. and affiliated entities within the Dot Coms, Inc. network;
- Escrow.com or other approved escrow or transaction providers;
- Payment processors, financial institutions, fraud screening providers, and transaction support services;
- Domain registrars, registry operators, hosting providers, transfer support providers, or technical service providers when needed for domain-related activity;
- Email, notification, analytics, hosting, storage, support, security, and infrastructure vendors;
- Buyers and sellers to the extent needed to support offers, negotiations, transaction coordination, and domain transfers;
- Legal, regulatory, law enforcement, court, arbitration, compliance, or dispute-resolution authorities when required or appropriate;
- Professional advisors, including attorneys, accountants, consultants, auditors, or risk advisors where necessary to protect legal or business interests.
9. Buyer and Seller Communications
Dot Coms Market may allow buyers and sellers to communicate through platform tools, forms, support channels, or approved transaction processes. Communications may be stored, reviewed, monitored, or used as necessary to support transactions, resolve disputes, enforce policies, protect users, investigate suspicious activity, and maintain marketplace integrity.
Users should avoid submitting sensitive personal information through marketplace messages unless necessary for a legitimate transaction and appropriate under the circumstances.
10. Public Listings and User-Submitted Content
Domain listings, descriptions, prices, categories, images, seller-provided statements, marketplace content, and certain user-submitted information may be visible to other users or the public. Users should not include private, confidential, or sensitive information in public listing fields.
Dot Coms Market may use listing content to display, promote, categorize, market, index, or otherwise support the domain marketplace.
11. Legal Compliance and Protection of Rights
We may disclose information when we believe disclosure is necessary or appropriate to comply with applicable law, legal process, court orders, subpoenas, regulatory requests, law enforcement requests, escrow requirements, payment processor requirements, registrar requirements, dispute resolution proceedings, or other lawful demands.
We may also disclose information when necessary to protect the rights, property, safety, security, reputation, financial interests, contractual interests, or legal interests of Dot Coms Market, Dot Coms, Inc., users, buyers, sellers, third-party providers, or the public.
12. Fraud Prevention and Marketplace Integrity
Dot Coms Market may use collected information to detect, investigate, prevent, and respond to fraud, identity misrepresentation, unauthorized listings, suspicious payment activity, chargebacks, fake offers, marketplace manipulation, phishing, spam, account compromise, trademark abuse, domain theft concerns, and other improper activity.
Information may be retained and reviewed where necessary to protect the integrity of the platform, assist with investigations, respond to disputes, support legal claims, or prevent repeated misuse.
13. Data Retention
We may retain information for as long as necessary to operate the platform, provide services, maintain accounts, support transactions, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain business records, support audits, and protect legitimate business interests.
Retention periods may vary depending on the type of information, account status, transaction history, legal requirements, fraud concerns, support activity, escrow or payment requirements, and operational needs.
14. Security Measures
Dot Coms Market uses reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, loss, alteration, or disclosure. These measures may include secure hosting, encrypted connections, access controls, authentication, monitoring, backups, logging, and other protective procedures.
No website, marketplace, payment system, escrow process, hosting environment, email system, or internet transmission is completely secure. Users are responsible for using strong passwords, protecting account credentials, maintaining secure email access, avoiding suspicious links, and promptly reporting suspected account compromise.
15. User Responsibilities
Users are responsible for maintaining accurate account information, protecting login credentials, using secure devices, reviewing transaction details, verifying third-party service terms, and exercising caution when communicating with other users.
Users should not share passwords, authorization codes, escrow credentials, registrar credentials, payment credentials, or sensitive account information with unauthorized parties.
16. Third-Party Websites and Services
Dot Coms Market may include links to third-party websites or services, including Escrow.com, domain registrars, payment processors, hosting providers, analytics tools, communication systems, or related platforms. These third-party services operate independently and have their own privacy policies, terms, security practices, and data handling procedures.
Dot Coms Market and Dot Coms, Inc. are not responsible for the privacy practices, security, content, availability, policies, decisions, or actions of third-party websites or services.
17. International Users
Dot Coms Market may be accessed by users from different locations. By using the platform, users understand that information may be processed, stored, transmitted, or accessed in jurisdictions where Dot Coms Market, Dot Coms, Inc., service providers, escrow providers, hosting providers, payment processors, or technical vendors operate.
Users are responsible for ensuring that their use of the platform is lawful in their own jurisdiction.
18. Children’s Privacy
Dot Coms Market is intended for adults and business users. The platform is not intended for children or for users below the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without appropriate authorization, we may delete or restrict that information as required or appropriate.
19. Email Communications
Dot Coms Market may send emails related to account activity, verification, password resets, offers, bids, transactions, support tickets, domain listings, security alerts, platform updates, and other marketplace functions. These messages may be necessary for the operation of the platform.
Users may also receive optional marketing or informational communications where permitted. Users may unsubscribe from certain non-essential communications, but account, transaction, security, and service-related messages may still be sent when necessary.
20. User Choices and Access
Users may access and update certain account information through their account dashboard where available. Users may also contact Dot Coms Market for reasonable requests regarding account information, correction of inaccurate data, account access concerns, or privacy-related questions.
Some information may be retained even after an account is closed if retention is necessary for legal, security, fraud-prevention, transaction, accounting, dispute-resolution, or legitimate business purposes.
21. California and Other Privacy Rights
Depending on where you reside, you may have certain privacy rights under applicable law. These may include rights to request access, correction, deletion, portability, limitation, objection, or information about certain data practices.
Dot Coms Market will review privacy requests according to applicable law, verification requirements, security needs, and legitimate business obligations. We may decline or limit requests where permitted by law, including where information must be retained for fraud prevention, transaction records, legal compliance, dispute resolution, security, accounting, or business record purposes.
22. Business Transfers
If Dot Coms Market, Dot Coms, Inc., or any related business, asset, website, platform, domain portfolio, or service is involved in a merger, acquisition, sale, restructuring, transfer, financing, bankruptcy, or other business transaction, information may be transferred or disclosed as part of that process.
Any successor or acquiring party may continue to use information consistent with this Privacy Policy unless otherwise required by law or stated in an updated policy.
23. Changes to This Privacy Policy
Dot Coms Market may update this Privacy Policy from time to time. Updated versions may be posted on DotComsMarket.com. Continued use of the platform after updates are posted means you acknowledge the updated Privacy Policy.
Users are encouraged to review this Privacy Policy periodically to remain informed about how information is collected, used, shared, and protected.
24. Contact
Questions about this Privacy Policy may be submitted through the contact or support options available on DotComsMarket.com.
You may also visit Dot Coms, Inc. for additional information about the broader Dot Coms, Inc. network.